Food & Nutrition Services
About our services
The Food & Nutrition Services Department operates several federal and state food programs. The department is made up of a team of food and nutrition professionals that are dedicated to serving the needs of students. The program is designed to operate on a non-profit basis through financial assistance from the U.S. Department of Agriculture, reimbursements from the state of Maryland, and receipts from sales in school cafeterias. The department believes that properly nourishing students maximizes their learning experiences and always putting students first!
School Meals must meet strict federal standards based on the USDA Dietary Guidelines. The program is staffed with people who take pride in meeting the nutritional needs of the students. We offer a wide variety of fresh fruit and vegetables, low fat milk, whole grains, and protein.
Accepting a complaint
Civil rights complaints will be directed to the Chief Operating Officer.
Complaints can be received in person at the Center for Education Services, 10435 Downsville Pike, Hagerstown, MD 21740
Transcribing a complaint
The Chief Operating Officer will attempt to collect and document the following information:
- Name, address and telephone number of the complainant
- The nature of the incident or action that led the complainant to feel discrimination was a factor
- The basis on which the complainant believes discrimination exists
- The names, telephone numbers, titles and business or personal addresses of persons who may have knowledge of the alleged discriminatory action
- The date(s) during which the alleged discriminatory action occurred
Forwarding a complaint
The complaints are forwarded to:
- USDA Office of Civil Rights
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.) should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program complaint of discrimination, complete USDA Program Discrimination Complaint Form (AD-3027) found online at http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
(1) Mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, DC 20250-9410
(2) Fax: (202) 690-7442
(3) Email: firstname.lastname@example.org
USDA, MSDE and this institution are equal opportunity providers.
The Maryland State Department of Education does not discriminate on the basis of age, ancestry/national origin, color, disability, gender identity/expression, marital status, race, religion, sex or sexual orientation in matters affecting employment or in providing access to programs and activities and provides equal access to the Boy Scouts and other designated youth groups. For inquiries related to Department policy, please contact:
Equity Assurance and Compliance Office
Office of the Deputy State Superintendent for Finance and Administration
Maryland State Department of Education
200 W. Baltimore Street - 6th Floor
Baltimore, MD 21201-2595
410.767.0426 - voice
410.767.0431 - fax
410.333.6442 - TTY/TDD